Privacy Policy

1. Introduction

Meridian ("we," "us," or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when interacting with our website and services. This policy applies to all visitors, clients, and prospective clients.

If you have questions about this policy, please contact us at [email protected].

Our office is located at 5F, No. 33, Zhongzheng 1st Road, Lingya District, Kaohsiung 802, Taiwan.

2. Data We Collect

We may collect the following categories of personal data:

Contact Information: Name, email address, phone number, and business address when you submit a contact form or communicate with us directly.

Professional Information: Company name, job title, and details about your organization that you voluntarily share during consultations.

Website Usage Data: IP address, browser type, pages visited, time of visit, and referring website. This information is collected through cookies and analytics tools.

Engagement Data: Information shared during consulting engagements, including financial documents, organizational records, and interview responses. This data is subject to additional confidentiality agreements.

3. How We Use Your Data

We use the personal data we collect for the following purposes: responding to inquiries and service requests, delivering consulting services as agreed, improving our website and user experience, sending relevant information about our services when consent has been provided, complying with legal requirements under Taiwan's Personal Data Protection Act (PDPA), and maintaining security and preventing misuse of our services.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the following legal grounds: your explicit consent when submitting forms or agreeing to communications, contractual necessity when delivering consulting services you have engaged, legitimate interest in improving our services and communicating with prospective clients, and legal compliance with Taiwan's PDPA and other applicable regulations.

5. Data Retention

Contact form submissions are retained for up to 24 months from the date of submission. Client engagement data is retained for 7 years following the conclusion of the engagement, in line with Taiwanese business record-keeping requirements. Website analytics data is retained for up to 26 months. You may request deletion of your personal data at any time, subject to our legal retention obligations.

6. Data Protection Measures

We take the security of your data seriously and implement measures including encrypted storage for all digital records, secure access controls limiting data access to authorized personnel, regular review of our data handling practices, non-disclosure agreements with all consultants and staff, and secure destruction of data when retention periods expire.

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. For full details about the cookies we use and how to manage your preferences, please visit our Cookie Policy page.

8. Your Rights

Under Taiwan's Personal Data Protection Act, you have the right to: request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your data (subject to legal retention requirements), object to or restrict the processing of your data, withdraw your consent at any time where processing is based on consent, and lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, please contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any site you visit through links on our pages.

10. Children's Privacy

Our services are directed toward businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us so we can take appropriate steps.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy from time to time.

12. Contact Information

Data Controller: Meridian

Address: 5F, No. 33, Zhongzheng 1st Road, Lingya District, Kaohsiung 802, Taiwan

Email: [email protected]

Phone: +886 7 3362 9148